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MASTER BUTLER COLLECTION

Robert Watson
6 Jul 2023
During my early career most hotels/restaurants did not have training departments, the way it was that, those with experience trained the new employees.
At age 19 I became night room-service head waiter in an 800 bedroomed 5-star hotel in London,
but before I took over the position the hotel sent me on a train-the-trainer course as well as a supervisors training course.
In those times, as a supervisor or manager you were expected to not only manage your team but also to train them. How well your team performed was a reflection as to your effectiveness as a supervisor/manager and as a trainer.
I think you can be the best at what you do, but if you cannot pass your skills, experience & passion for what you do to others, then your time has been wasted.
What we do for ourselves dies with us
What we do for others will live forever
Muhammad Ali
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